Pega Events

Pega User Group France

A unique opportunity to share your experiences with the Pega France community

June 20, 2024
16:30 - 18:30 CET
Paris

Your session will be led and supervised by Groupama and CSTB. It will be held at Pega's offices.

Come and enjoy this exchange between proven members and Pega experts through testimonials, open discussions, and networking.

On the agenda:

ENGIE: Presentation of ENGIE's Professional Context with Pega

Attending the French User Group is an opportunity to learn about best practices that can be shared and deployed within your organization.

Register today (seats are limited)!

Agenda

4:30 PM

Welcome & networking with the community in the presence of Pega France leadership

4:45 PM

Welcome to participants and presentation of the agenda by the managers of the French User Group

Sandrine Caudal, Pega Expertise and Supervision Center, Customer Relations Program, Groupama

Yann Holly, IT Director, CSTB

5 PM

Presentation of ENGIE's Professional Context with Pega

How ENGIE uses Pega to address the professionals players

Germaine Basse, Business Unit Manager - customer relations center service provider management

Myriame Jaddi, Hypervision Manager

Alan Olivré, Department Manager - Application areas

David Assienin, “Contact Center” application area manager

5:30 PM

PegaWorld 2024 (Las Vegas, June 9-11), What’s new and feedbacks

From 6:30 PM

Cocktail and networking with the Pega User Group community

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Speakers

Sandrine Caudal

Pega Expertise and Supervision Center, Customer Relations Program, Groupama

Yann Holly

IT Director, CSTB

David Assienin

“Contact Center” application area manager, ENGIE

Dettagli location

Centre d'Affaires Trocadéro

112, avenue Kleber

Paris, 75116

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