Training at PegaWorld

Innovate. Automate. Transform.

Take advantage of powerful learning opportunities only available at PegaWorld.

Hands-on training opportunities

Get hands-on with Pega's powerful technology as you discover new ways to tackle your most challenging projects. Led by expert instructors, our hands-on training courses are designed with your success in mind. Build the skills you need to manage and maintain your most critical systems while unlocking endless possibilities.

When: Sunday, June 2
Cost: $200 half day course | $300 full day course


Course Descriptions

Intro | 1:30pm | $200

Client Lifecycle Management

This course will help familiarize yourself with the architecture, portals, and tools used to support customer onboarding and due diligence.

Intro | 9:00am | $200

Developing a Minimum Loveable Product (MLP) with App Studio

Learn how to use App Studio to configure an MLP in the span of this course.

Intro | 9:00am & 1:30pm | $200

Pega Customer Decision Hub Overview

Learn about the key features, capabilities, and benefits of the Pega Customer Decision Hub™. Explore how components such as proposition management, predictive, adaptive, and text analytics are used to create, simulate and analyze real-time next-best-action decision strategies. Get hands-on experience building strategies for real-time interactions as well as simulating and analyzing your results using Pega Visual Business Director.

Intro | 9:00am | $200

Pega Customer Service Overview

Pega Customer Service™ is a premier application that predicts and manages today’s customer journey on a global scale, including real-time omni-channel AI that extends across multiple customer touchpoints. In this session you will explore these capabilities in a hands-on environment and learn how to best leverage new enhancements in mobile, social, chat and co-browse functionality.

Intro | 9:00am | $200

Pega Marketing Overview

Learn how Pega Marketing™ optimizes every customer interaction to maximize customer experience and business value while using the Pega Customer Decision Hub™ to deliver the next best action in real time across all customer touch points, improving upsell, cross-sell, and retention.

Intro | 9:00am & 1:30pm | $200

Pega Platform Overview

Get an introduction to the Pega Platform™ and interact with a basic application to fully realize the benefits of Pega's flexible, unified technology. Learn about the benefits and features that make it possible for business users and developers to work together to design and build enterprise applications for digital transformation.

Intro | 1:30pm | $200

Pega Project Overview

Dive deep in this discussion-rich course where you will learn about the proper methodologies and tools used for a successful Pega project.

On-site certifications

Pega’s Professional Certification Program ensures you have the skills and knowledge to successfully implement Pega technology at your organization. Get certified at PegaWorld to join the distinguished worldwide community of Pega certified professionals.


Exam times range from 90 – 120 minutes.

Free exam retake voucher

Nervous about passing the exam? Pega Academy is offering a free exam retake voucher* with your PegaWorld registration. This voucher is only valid for conference attendees who take an on-site exam at PegaWorld 2019 and do not pass.

*Voucher valid for 3 months

Exam hours


9:30 am

12:30 pm

3:30 pm


11:30 am

2:30 pm

Three Ways to Register

Online Registration

Access the PegaWorld 2019 exam registration site to register online.

Log in with your Pearson VUE account. If you do not have a Pearson VUE account, create one when you register online. Once you have your Pearson VUE username and password, register online to take any Pega exam at the conference.

Telephone Registration

Register with a Pearson VUE call center agent. In the US and Canada call toll-free (888) 415-2768. To speak with an agent outside of the US or Canada, view our complete telephone list. Please indicate that you want to take the exam at the PegaWorld 2018 conference location.

On-site Registration

To register on-site at PegaWorld, stop by the Pega exam location [Room TBD] on Sunday, June 2 or Monday, June 3. You can register to take your exam the same day if space is available.

Questions? Please contact

Save on PegaWorld registration

Secure your spot at the best price.

Become a PegaWorld Insider

Stay up-to-date on all the latest PegaWorld news and announcements.

Sign up