Pega Events

Customer Engagement Summit Munich 2018

Don’t just see the future. Define it.

  • November 13, 2018
  • 10:00 AM
  • Munich, DE

A slick mobile app isn’t enough. A cool new chatbot won’t get you there. For true digital transformation – the kind achieved by the world’s most successful brands – your organization can’t just follow the trends. You need to become future empowered.

Join us on November 13 and discover how to:

  • Industry Networking: 400+ business and technology experts meet to exchange their experiences in interactive sessions on topics such as artificial intelligence and robotics and to gain insights into use and business cases.
  • Revolutionize customer engagement with AI. Deliver incredibly seamless, personalized experiences – before your competitors do.
  • Embrace the future of work. People + robots = optimal outcomes for all.
  • Become an agile enterprise. Harness low-code solutions to work faster and smarter.

Don’t miss exclusive networking opportunities, real-life success stories from customers and Pega experts advice on making digital transformation a reality. Register now!

“That ability to disrupt, to set the terms for how other organizations have to compete – that is what it means to be future empowered.”
- Don Schuerman, CTO of Pegasystems, at the 2017 Pega Customer Engagement Summit, London


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Location Details

BMW World

Am Olympiapark 1

Munich, 80809




Coffee & Registration




Pega Keynote


Customer Engagement Live Demonstration




Customer Presentations


Afternoon Break


Customer Presentations


Close & Social Event


Harald Esch

Managing Director and Vice President of DACH, Pegasystems

Harald is responsible for Pegasystems' sales in the German-language region. He has more than 25 years’ experience as a business builder in the IT industry and is an experienced business leader in all market segments in the DACH region.

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