CES Detroit 2018
Pega Events

Customer Engagement Summit Detroit

Hear insights. Make connections. Drive innovation.

  • October 30, 2018
  • 11:30 AM EST
  • Dearborn, MI

Detroit has always been at the forefront of innovation, and when it comes to digital transformation, Motor City is miles ahead.

Join us on Tuesday, Oct. 30, 2018 at the Ford Motor Company Conference & Event Center to:

  • Hear how technologies like AI, case management, decisioning, and robotic automation are driving end-to-end customer engagement and ensuring operational excellence.
  • Connect with IT and business leaders from Detroit’s leading brands – from automakers and suppliers, to insurers and educators, to healthcare and financial services providers.
  • Talk to experts and get hands-on with Pega solutions in our Tech Pavilion.

Get the insights you need for real digital transformation.

Register now and we’ll email the agenda when it’s locked and loaded!



Adam Field

Head of Innovation & Experience, Pegasystems

Adam Field is a software visionary with 20 years of experience developing, marketing, selling, and evangelizing new technologies. As Head of Innovation & Experience, Adam helps set Pega’s tech vision. Since joining Pega in 2004, he’s helped many Fortune 500 financial services, healthcare, insurance, manufacturing, and telecommunications companies develop creative, innovative, and effective applications that deliver unprecedented business outcomes. Adam holds a B.S. in Computer Engineering from Syracuse University.

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11:30 AM

Registration and Lunch in Tech Pavilion

1:00 PM

Welcome and Keynote Address

1:45 PM

Guest Speakers

2:30 PM

Refreshment Break in Tech Pavilion

3:00 PM

Guest Speakers and Demo

5:00 PM

Closing Remarks

5:15 PM

Networking Reception in Tech Pavilion

Location Details

Ford Motor Company Conference & Event Center

1151 Village Road

Dearborn, MI 48124

Event Sponsors