Pega Robotic Automation

Robotic automation done right

“This has proven out to be as safe and secure and comfortable a way to insert new technology onto a legacy system as I have ever come across.”
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Pega Robotic Automation: Make data informed decisions with Workforce Intelligence

Make data-informed decisions with
Workforce Intelligence

To make confident, data-driven decisions, you need insight. Until now, knowing where to start looking for opportunities to improve efficiencies has been a guessing game. Workforce Intelligence removes that guesswork.

Robotic Desktop Automation (RDA)

Robotic Desktop Automation is designed to optimize the way your employees work by simplifying, automating, and integrating the technologies and processes on their desktops so they can get more work done faster.

Pega Robotic Automation: Pega Robotic Process Automation (RPA

Robotic Process Automation (RPA)

Thanks to a key capability within Pega’s industry leading BPM platform, enterprises no longer have to choose between automation vs. digital transformation. Pega RPA accelerates automation of high volume, repetitive tasks and bridges system and data integration gaps.

Related Resources

Robotic Automation report card

Report

RPA: Eight Guidelines for Effective Results

Download this Gartner paper to position your RPA projects for success and focus on improving business outcomes.

Robotic Automation study card

Study

The Future of Work

69% of senior executives surveyed expect the workforce to eventually encapsulate both human employees and intelligent machines. How can businesses prepare for these transformational changes?

Customer Case Studies

See how customers are using Pega Robotic Automation to transform their enterprises.

Radial Optimizes Its Contact Centers

"Utilizing the Pega solutions–both robotics as well as workforce intelligence–enables our agents to focus on what’s important. Process that took us two and a half to three minutes previously, was automated to 30 seconds and below."

IVA UnitedHealthcare

Case Study

UnitedHealthcare Automated 150 Million Claims and Counting

"This has proven out to be as safe and secure and comfortable a way to insert new technology onto a legacy system as I have ever come across."

IVA Telecom card

Case Study

Telecom Customer Care Center Saves $18 Million

"With robotic automation, we realized significant annual savings, reduced average handle time and minimized training requirements for our CSRs."

See How Pega Can Help Your Business

Talk to an expert and see how Pega can transform your customer experiences with next-generation software applications and solutions.