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Case Management hero

Award-winning case management and BPM for continuous operational excellence

Orchestrate work from start to finish with case management solutions

Orchestrate work from end-to-end with case management

Customers demand flawless experiences and outcomes. Pega’s industry leading digital process automation with case management gets you there. Orchestrate work, automate with bots, make smart decisions with rules and AI and deliver channel-less experiences.

Automate Business Processes with the Leading BPM Software

Not just automate, optimize your
business process with Pega BPM

Pega BPM streamlines operations to reduce costs and improve business agility. Analysts recognize Pega as the most comprehensive BPM suite to combine RPA and BPM in a single, unified platform.

Manage cases seamlessly across channels with case management solutions

Manage cases seamlessly
across channels

Pega enables business stakeholders to accelerate enterprise app development through visual tools (no coding), support for business/IT collaboration, and continuous improvement by allowing user modifications to running apps in a controlled way.

Providing visibility across business silos with case management solutions

Provide visibility across business silos

As work passes from one business silo to the next, Pega preserves the context of each piece of work throughout the entire work lifecycle. This helps large organizations integrate, automate, and improve their complex front- and back-office business operations.

Case management solutions that reduce compliance risk

Ensure regulatory compliance
for the GDPR era

Pega helps orchestrate complex processes, ensuring that regulatory compliance is maintained across the enterprise. Pega apps are self-documenting, and an audit trail is maintained of all activities with each case so compliance risk is minimized and required reporting is streamlined and automated.

Additional Product Features

A core capability within Pega’s industry leading BPM platform, Pega RPA allows enterprises the flexibility to optimize how work gets done in the enterprise by orchestrating workflows, done by humans or robots, from a central platform.

Pegasystems and DocuSign have announced a technology partnership enabling enterprises to integrate DocuSign's digital signature capabilities within Pega's CRM applications and the Pega Platform.

See how Pega can help your business

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