PW 2013 Video: Top 10 Enterprise Trends You Can't Afford to Ignore

Pegasystems Chief Evangelist and VP of BPM Technology, Setrag Khoshafian will present on important trends that will become increasingly prevalent over the course of the next 12 months. He highlights 10 business trends that you should be paying special attention to as your organization looks to Build for Change® by increasing operational efficiencies and improving customer service, among other initiatives. By focusing on these trends and undertaking transformation projects, organizations stand to gain rapid returns on investment and achieve ongoing operational excellence.

  • That business transformation and the adaptive enterprise is genesis for emerging new roles, such as Chief Process Officer
  • How dynamic case management is becoming mainstream
  • How social, mobile, cloud, analytics and the process of everything is being embraced by BPM technology


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