Video

The End-to-End Patient Journey

Consumers now expect healthcare organizations to deliver a customer experience that is efficient, personalized, and insightful – one that leads to meaningful interactions driving health.

With Pega, you can deliver a uniform experience everywhere. Online. In an app. On the phone. On live chat. On new channels that don’t exist yet.

Our next-gen service application transcends a 360-degree view to deliver AI-driven insights that can be actioned in the moment, on any channel.

Learn more about Pega Customer Service for Healthcare.


Tags

Related Resources

PegaWorld 2018

PegaWorld 2018

Keynote Replays

Hear how remarkable brands are leveraging Pega technology to transform their business.

Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.