Using Underwriting to Drive Profitable Growth in Group Benefits
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This Executive Summary from Novarica and Pegasystems delivers insights on how leading insurers are using an advanced underwriting desktop to drive customer retention and profitability. It explores three main areas:
- Optimizing risk and underwriting decisions - using predictive analytics to prioritize the submission and renewal process.
- Maintaining underwriting discipline – leveraging a single repository for underwriting rules that can be leveraged across products, lines of business, and geographies.
- Improving underwriter productivity and collaboration - deploying technology that supports collaborative processes across functions, enabling cases to be worked by multiple underwriters and support staff simultaneously.