eBook

Top 5 Trends in Customer Service Innovation eBook

There's got to be a better way!

Today's CRM technologies are an epic fail when it comes to consistent customer service. Discover a better way. Find out how to make endless transfers a thing of the past for your organization.

Download this eBook by Steve Kraus of Pegasystems to learn the 5 key trends in customer service innovation.

Are your customers tired of being lost in the Bermuda Triangle of interrupted customer service? Download this eBook to learn:

  • How social and mobile are changing customer service for the better.
  • Why tracking long-term customer loyalty gives you the best insight
  • Why the CRM of the future will throw off the shackles of data
  • How holistic case management can become the secret weapon for the best customer service

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