Case Study

TCS Customer Success Story: Superior Customer Experience with Pega 7 at a UK Banking Group

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A UK Banking group wanted to standardize processes, simplify products and services, and enhance customer experience across its entities. Tata Consultancy Services (TCS) acted as the system integrator in the bank's transformation journey by providing the right skills, service delivery processes, and innovative solutions. It helped the bank successfully migrate its global customer base to a unified core system by Pega.


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