PW 2014 Video: Leveraging Technology to Accelerate Innovation
Brad Strock, Vice President of Global Operations Technology, PayPal
Now is an exciting time in the payments industry, and the overall tech world. Some could argue we are in the 'industrial revolution' of today’s day and age. Consumers are adopting connected devices — like wearables, smartphones, and tablets — faster than ever before, and companies have an opportunity to transform consumers’ daily lives. With this rapid pace of adoption every organization needs to innovate quickly, but they face similar challenges across scale, reliability and security, pace of innovation, and global demands. PayPal has been going through this exact transformation across its entire organization. By integrating with technology partners, like Pegasystems, PayPal has been able to accelerate innovation at a massive rate while at the same time delivering customer service with discipline and excellence. Join James as he takes you through PayPal’s journey to become a company that innovates at scale and moves faster than ever before.