PegaWORLD 2015: Ask Me Anything: Customer Service, Marketing and Sales (Video)

This session is an open conversation about the direction of Pega’s CRM product suite. Do you have ideas on end-user feature enhancements you’d like to see delivered in the next release of Pega Customer Service, Pega Marketing or Pega Sales Automation? Are there capabilities you’re struggling to understand or use? Do you wonder why we’ve made some design decisions? Do you ever wish you could just sit down with the people who make these decisions to get answers? This is your opportunity. In this interactive session, leaders of Pega’s Product Management team will field questions on all aspects of CRM in this no-holds-barred discussion of our flagship customer engagement products. Don’t be shy – come with your toughest questions in hand.

  • Neal Beliveau, Sr. Director, Product Management, Customer Service Applications, Pegasystems
  • Piyush Gupta, Sr. Director, Product Management, Sales Automation Applications, Pegasystems
  • Saleem Abdelsayed, Sr. Director, Product Management, Marketing Applications, Pegasystems


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