Operational Excellence, Delivering an Omni Channel Experience

Listen to Johan Domange, Sr, Account Manager Financial Services at Capgemini explain how Pega and Capgemini work together to help financial services clients navigate through the digital transformation journey. Hear about the Pega Customer Decision Hub for Retail Banking and their continued focus on operational excellence, all while providing an omni-channel customer experience with a positive impact on the customer's overall business.


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