How to Future-Proof Your Medicaid System - Adapting to Rapid Change

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Disruption and change are two constants in delivering enterprise government systems. State Medicaid programs are under tremendous pressure to respond to rapidly changing requirements within the limits of aging, disparate systems. Labor-intensive, complex business processes, data collection, and workflows that do not support advanced member-centric service and care management only exacerbate the challenge. With a growing population in need, how do we ensure people have access to the right services at the right time, while driving better operational and programmatic outcomes? How can states Build for Change and be responsive and agile to fast-moving policy changes, while also achieving the goals set forth in the Medicaid Information Technology Architecture (MITA) and Seven Conditions and Standards?

Meet with thought leaders across the technology transformation spectrum—government healthcare program experts, experienced integrators, and proven technology innovators— to gain perspective on managing your Medicaid Enterprise transformation for change and agility, with tested best practices and technology to drive your agency to a successful Medicaid modernization journey.


  • Tiffany Blair - Director, Health and Human Services, Pegasystems
  • Henry Chao - Independent HHS Consultant and Former Deputy CIO for the US Centers for Medicare & Medicaid Services
  • Jeffrey Foarde - Senior Solutions Architect,General Dynamics Health Solutions


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