Government Empowered 2016: Visual Connections

As leaders in government take a closer look at their technology and processes with innovation in mind, it is important to recognize and learn from best practices to better interface with the customer. People want to be enabled, empowered, and given the opportunity to achieve their goals of conducting business with you in a multitude of ways. In this presentation, learn about government customer service issues and best practices.

  • Fredrick Deese, Visual Connections
  • Sal Pena, Visual Connections
  • Sharon Downey, Visual Connections
  • George Wilson, Visual Connections
  • Greg Johnston, Architech Solutions


Related Resources

PegaWorld 2018 promo card

PegaWorld 2018

Registration is Now Open

Discover why 4,500 global leaders plan to join us next June in Las Vegas!

The Alternative


Don’t fall for the hype. See why today’s leading enterprises choose Pega CRM.