Collaborative Healthcare Summit 2014: Leveraging Technology to Achieve Operational Excellence

Kristen S. Smith, Director, Provider Operations, United Concordia
Paddy Sundararajan, Director of Operations Excellence, Quest Diagnostics
Meyrick Vaz, VP, Healthcare Solutions, Optum Global Solutions

Mandates for healthcare industry operational efficiency abound: PPACA legislation, MLR compliance, customer expectations and employer demands all highlight growing expectations for healthcare administrative operational efficiency. Join us as Pega clients share their stories about how they have used Pega technologies to improve operational efficiency within their organizations. Learn how rapidly return on investment is achieved, how business and technology collaboration increases and how Pega solutions allow health care organizations to improve critical inputs, throughputs and outputs, solving not just internal problems, but creating a better platform for improved customer service overall.


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