Pegasystems named a Visionary in Gartner's 2018 Magic Quadrant for Sales Force Automation

Gartner evaluated 15 vendors of sales force automation (SFA) technology, which the firm defines as applications that “automate the sales activities, processes, and administrative responsibilities for an organization's sales professionals. SFA is a foundational technology that provides core sales execution capabilities: account, contact, and opportunity management, sales forecasting, reports, and dashboards, and mobile applications.” Gartner assessed Pega based on its completeness of vision and ability to execute.

The use of Artificial Intelligence in sales force automation changes the paradigm of sales and sales coaching from reactive to proactive, and from instinct-driven to insight and data-driven. We believe Pega's AI constantly learns from what works, what doesn’t work, and self-optimizes so that advice and guidance to reps, agents, and managers continually improves.

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About the research: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Pegasystems.