Tech Mahindra Limited

The global alliance between Pegasystems and Tech Mahindra was formed in 2003 and has evolved from providing joint clients with business process management solutions to providing strategic applications that transform customer experiences spanning the entire customer journey.

With innovative solutions built on the Pega 7 platform, Tech Mahindra has successfully transformed business processes and delivered value for customers across Banking and Financial Services, Insurance, Healthcare, Manufacturing, Telecommunications, Life Sciences, High Tech, Oil & Gas and other industries. Tech Mahindra has deep experience in delivering complex Pega solutions as well as helping organizations start small and scale fast on business initiatives leveraging the Pega technology. Tech Mahindra and Pega closely collaborate at multiple levels, from proactively developing go to market innovative industry solutions as well as ensuring success on customer engagements.

Expertise and Insights

Customer Centricity With Pega Partner Mahindra Satyam: Anup Kumar

Learn how Tech Mahindra can help your organization reap tangible results from the powerful combination of Pega industry-leading technology innovation and top-tier industry solution offerings.

Customer Centricity With Pega Partner Mahindra Satyam: Rajat Sharma

Learn about Tech Mahindra and Pega's joint solution offerings with real-world case study examples.

Customer Centricity With Pega Partner Mahindra Satyam: Ashish Madan

See how Pega and Tech Mahindra partner for customer centricity in oil and gas.

Customer Centricity With Pega Partner Mahindra Satyam: Lakshmanan Chidambaram

Learn how Tech Mahindra can help your organization reap tangible results from the powerful combination of Pega industry-leading technology innovation and top-tier industry solution offerings.

Social Media for a Smarter Enterprise - A Mahindra Satyam Session

Mahindra Satyam has developed its social media solution to address this gap in the knowledge, leveraging Pega as the engagement platform.

Location-Based Intelligent Mobility Solution - A Mahindra Satyam Session

Location-based Intelligent Mobility Solution provides layered consumer intelligence for businesses.

Solutions We've Built

Reinvent your CRM

This is Tech Mahindra’s offering for customers to maximize the value of their CRM investments by leveraging Pega’s Adaptive BPM capabilities and complementing it with Best-In-Class sales and customer data insight from Sales Force. Pega and Salesforce.com co-exist and work in unison to provide a seamless and effective process execution.

Partner Onboarding

This is a Tech Mahindra solution for Healthcare payers on Pega platform to accelerate their Partner Onboarding in tune with healthcare reforms. The solution helps slashing onboarding timelines, administrative expenses and minimizes healthcare fraud across Partner Community of Providers, Agents and Brokers.

Large Capital Fulfilment System

This is a Tech Mahindra solution for enterprises to manage their complex processes for Lead generation through Order management to Fulfillment. It features a fully configurable portal with built-in capabilities for project planning and management, routing, SLA management, exception handling and with the existing application landscape and other business systems.

Supply Chain Management

Tech Mahindra’s integrated platform enables collaboration across the entire network, from suppliers to customers, for better visibility, optimization and analytics to improve the customer service level.

Social Media for a Smarter Enterprise

Tech Mahindra’s comprehensive Social Media framework combines the best-in-class tools to create a solution to improve customer engagement. The solution provides a rules-based adaptable verticalized taxonomy for efficient categorization and assignment that helps prioritize action through consistent, highly accurate categorization and interpretation of comments for quick response to critical issues.

Get more out of Pega with Tech Mahindra

Talk to an expert and see how Pega can transform your customer experiences with next-generation software applications and solutions.