eBook

Why Should Banks Care About the Digital Revolution?

Bank customers have taken to digital technology like a duck to water. And now they expect banks to become digital enterprises, using digital technology to make it faster and easier to do business with the bank.

How does a bank successfully become a digital enterprise? In this e-book, Tony Young explores the effects of digitization on the bank’s relationship with its customers, and how to leverage key digital technology to cross that classic digital divide.


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