Presentation

UCD, COB and COTS

Today there is increased focus on efficiency – it improves service to your customers and reduces costs to maintain MLR. Claims processing, one of healthcare’s most complex transactions, is a perfect target for greater efficiency, especially in the area of coordination of benefits. Hear how United Concordia Dental, a subsidiary of Highmark BCBS, is transforming COB processing, and why they consider Pega both a development tool and a “Commercial Off the Shelf” application.

Speaker(s):

  • Michael Buskey, Director, Enterprise Strategy, United Concordia Dental

Tags

Related Resources

PegaWorld 2018

PegaWorld 2018

Keynote Replays

Hear how remarkable brands are leveraging Pega technology to transform their business.

Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.