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Transavia Airlines Creates a Seamless Customer Engagement Experience

A member of the Air France KLM group, and the airline of choice for affordable European flights, Transavia has nearly 50 years of experience operating scheduled and charter flights to more than 110 destinations, primarily in Europe and Northern Africa. Transavia's new Transavia Interaction Platform built on Pega will enhance customer loyalty by offering customers personalized digital services across multiple touch points, supported by a cost-effective CRM platform that connects and optimizes its data, tools, and staff.

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