Video

Safelite: Delivering on the Promise of Personalized Customer Experience

  • Customer Success
  • 03:28

“We turned to Pega for a solution that really allowed us to focus in on the customer facing aspects of our application.”

    – Matt Weger, VP, Application Development, Safelite AutoGlass

Safelite Auto Glass leverages Pega Mobility to provide a seamless, exceptional customer experience, ensuring the customer sits at the center of every interaction. This relentless focus on the service experience has enabled Safelite to improve their Net Promoter Score from 73 to 87, as well as drive greater operational efficiency across their organization.


Looking for ways to engage with your customers? See what Pega can do for you. Learn more


Tags

Related Resources

PegaWorld 2018 promo card

PegaWorld 2018

Registration is Now Open

Discover why 4,500 global leaders plan to join us next June in Las Vegas!

The Salesforce.com Alternative

Considering Salesforce.com?

Don’t fall for the hype. See why today’s leading enterprises choose Pega CRM.