Webinar

Real-Time 1:1 Customer Engagement Webinar

  • Video
  • 58:14

“Having that single engine that can make a decision and have that be a consistent decision that is then available to the different customer touch points I think is incredibly worthwhile.”

    – Rusty Warner, Principal Analyst, Forrester

Through the use of case studies and Forrester research findings, this webinar will show how leading brands are delivering superior customer experiences based on 1:1 contextually relevant interactions.

Watch the webinar, featuring with Dr. Rob Walker, Pegasystems, and Rusty Warner, Principal Analyst at Forrester, for key insights into:

  • Customer behavior in real-time, integrating online and offline interactions for superior experiences
  • Case studies and research findings showing the ROI

Pegasystems was cited as a leader and received the highest score in the current offering category in The Forrester Wave™: Real-Time Interaction Management, Q3 2015. Learn more


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