PW 2014 Video: Process Reinvention for the Digital Age with Gartner
JANELLE B HILL, V.P. DISTINGUISHED ANALYST, GARTNER
Process reinvention for the digital age is a rare opportunity for which most BPM practitioners are ill-equipped. (When was the last time you "re-invented" a process?) This session will explore the newest techniques and tools to leverage for this once-in-a-lifetime transformation.
In this session you will learn:
- The difference between "digitalized processes" and automated processes
- About proven innovation techniques that you can apply to process reinvention
- How to ensure that your business process reinvention effort is not misperceived as "BPR all over again"