PW 2013 Video: Implementing a Pega Center of Excellence- An Accenture Session
Many of today’s companies look to BPM solutions with aspirations of reaping significant cost savings or other bottom-line benefits such as improved customer experience, faster time to market, etc. Leaders that have attempted enterprise BPM programs have come to realize that true success is not achieved through use of innovative technologies, such as Pega, alone. Mciahel Means of Accenture will discuss how BPM initiatives have to be executed in a nimble yet controlled way.
- How to incorporate traditional program success factors to BPM initiatives through the use of a Pega/BPM Center of Excellence
- Strategies for change management success factors and how to incorporate them through the use of a Center of Excellence
- How a Center for Excellence can unite business and IT through governance, capability development, and reuse strategy