Presentation

PW 2013 Presentation: Cisco's Evolution to an Adaptive Enterprise Managing 'Rapid Velocity of Change'

Cisco IT operating model has evolved over the past few years into a Large Scale Services ( LSS ) & Governed Capabilities ( GC ) architectural approach. The focus is on making Cisco an adaptive enterprise driving change through business architecture, providing global consistency and scale, local relevancy, connected / unified experience. New business model & country enablement, resilient, scalable service oriented secure architecture and architecture simplification is a core DNA within our LSS / GC eco system. Within the Governed Capabilities ( GC ) we need to manage the " rapid velocity of change " and implement a business agility layer which allows us to re organize or re align based on the ever changing needs of the business. A comprehensive iBPM ( intelligent BPM ) play which is built on the foundation of global / local rules repositories is a key enabler strategy today within Cisco to achieve all this and much more. Pricing and Discounting domain within Cisco historically has had the most complex rules / process implementations, where we are working with Pega to build out the unified business agility layer, with a focus on customer centricity ( what, when and how ) which allows us to do business at a rapid pace and at the same time empowers our business users to drive the changes where appropriate with minimal IT involvement.


Tags

Related Resources

PegaWorld 2018

PegaWorld 2018

Keynote Replays

Hear how remarkable brands are leveraging Pega technology to transform their business.

Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.