PW 2011 Keynote: One Claim Process around the Globe

Presented by: Peter "Pete" Beyda, Senior Vice President and Chief Information Officer of Chartis Global Claims, Inc.

Learn what inspired international insurer Chartis to deploy a single critical, but proven business process around the globe. See how business intent can be delivered with quality and consistency while allowing for regulatory and geographical differences. Gain insight into how this venerable business was able to:


  • Deliver lower overall business expense.
  • Improve operational consistency and quality of the end product.
  • Maintain its chosen business approach across many jurisdictions.
  • Drive consistent and accurate business outcomes.
  • Exceed customer service requirements.


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