Planning Your CRM Move: Benefits and Pitfalls
"The Next Generation of CRM… is about empowering people, not only your employees, but your customers and distribution channel partners… that is a compelling reason to change from the old school systems."
- – Jim Ryan, Managing Partner, MarkitSpace
Hear from Jim Ryan, strategic advisor on sales and CRM technologies, and Pega CTO, Don Schuerman, about how you can improve business performance and enhance customer experience by transitioning to a next generation CRM system, that’s a system of insight, not information.
In this webinar, you’ll learn about:
- “State of the Art” in Customer Relationship Management systems in 2016
- Comparing various CRM approaches, strengths and limitations
- Building a bridge from current to future state
- Beginning to develop your CRM transition strategy
Learn how to start developing your CRM transition plan.