Skip to main content

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Presentation

PegaWorld 2017: Transavia Airlines - Breaking Organizational Silos for a Great Customer Experience (Presentation)

Download Now

Transavia is a small European Airline, part of the Air France-KLM group. Transavia is transforming their airline’s operations, breaking away the silos between commerce and operations by connecting data from their flights, customers, and employees. This is facilitating a constant one-to-one dialogue with their customers and providing employees with contextual information for a smooth operation. The goal: creating a memorable and seamless customer journey, while simultaneously achieving operational excellence.


Tags

Related Resources

Best of Pega

Recommended research & insights

See what’s new, what’s next, and what’s trending right now.

Browse collection
Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Find out more
Share this page Share via x Share via LinkedIn Copying...