Pegaworld 2016: Supercharge Customer Experience: Deploy an Omni-Channel Customer Decision Hub with Predictive Intelligence (Video)

"We want to use what we know about our customers to really understand what's important to them so that we can be there in the moments that matter. Obviously, we are using Pega and decisioning to help do that for all of our 17 million retail customers."

    - Jessica Culbertson, RBS

Advanced analytics, fueled by customer data, make it possible to glean intelligent insights that enable you to deliver the right contextual actions to customers at the various stages of their omni-channel journey. Join us as we explore how a Customer Decision hub allows you to incorporate predictive and adaptive analytics, automatically learning customer preferences and enabling you to achieve stunning results.


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