Pegaworld 2016: Infosys & Charles Schwab: Leveraging PEGA 7 to Deliver Robust Risk Management Platform (Video)
Over the past two years, Charles Schwab has developed a robust credit risk management system that will handle operational, compliance, as well as regulatory risks for the firm - by leveraging the Pega 7 Case Management. Pega provides the user interface (UI) and workflow automation capabilities in streamlining the risk management. Many of the corrective actions based on market volatility and correspondence with clients are automated by leveraging the Pega Business Rules capability and the business operations team manages these rules. Moreover, Pega provides a 360 degree view of any brokerage account, such as positions, balances, open orders, maintenance calls etc. - by getting real-time data from all the source applications in the bank. This has been a great productivity enhancement, helping business operations team in deciding on the next step of action. In addition, the platform is being extended to support various risks associated with complex business products.