Pegaworld 2016: The Future of the Customer Engagement Center (Video)

How can you stay ahead of changing customer expectations and emerging channels? Where should you invest in your customer service? Join Gartner’s Michael Maoz for a look at trends, strategies, and technologies affecting Customer Engagement Centers over the next 1, 3, and 5 years.


Related Resources

PegaWorld 2018 promo card

PegaWorld 2018

Registration is Now Open

Discover why 4,500 global leaders plan to join us next June in Las Vegas!

The Alternative


Don’t fall for the hype. See why today’s leading enterprises choose Pega CRM.