Video

PegaWORLD 2015: Driving Excellence - Center of Excellence Panel Discussion and Best Practices (Video)

  • Video
  • 36:52

An engaging panel discussion with UnitedHealth Group, Isbank, AIG and Jabil as they present their Center of Excellence best practices. In this session you will learn:

  • How the leaders are driving Center of Excellence best practices, maturing their operation and what hurdles they overcame
  • Lessons learned along the Center of Excellence journey
  • How to address challenges and issues with live Q&A with our expert panelists

Speaker(s):

  • Paul Roeck, Sr Director BPM Adoption Services, Pegasystems
  • Scott R Vandeleest, Director of BPM and Pega Practices, United Health Group
  • Eric Kerin, Senior IT Manager, BPM COE Leader, Jabil
  • Jeffrey Fisher, Manager Pega COE, AIG
  • Ali Yalçın, Unit Manager, Enterprise Architecture Division, Isbank


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