PegaWORLD 2015: Capgemini: iBPM Design Patterns at Cisco Systems (Video)

Over the course of a four-year journey to establish an adaptive Global Services Supply Chain, Cisco Systems and Capgemini have realized an award-winning approach for successful business empowerment, scale and efficiency with Pega7. The “Design Pattern” concept has helped many IT organizations build software and systems more efficiently. The notion of design patterns can be applied to many domains, and in this session you will hear how Cisco GSSC is endeavoring to codify these patterns into reusable business services.


  • Phil DeGuzman, Business Technologist, Cisco
  • Greg Price, iBPM Service Line Leader, NAR, Capgemini


Related Resources

PegaWorld 2018

PegaWorld 2018

Register to Attend

Discover why 4,500 global leaders plan to join us next June in Las Vegas!

The Alternative


Don’t fall for the hype. See why today’s leading enterprises choose Pega CRM.