PegaWORLD 2012 Presentation: Why Telerx Selected the Pega Cloud to Implement Their Multi-Channel Sample Request Processing Solution

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Increased use of multi-channel communications for servicing client needs is putting intense pressure on the biopharmaceutical industry and their ability to support Patient Adherence Programs. The ability to develop programs and launch them in a timely manner is critical in this competitive marketplace.Increased use of multi-channel communications for servicing pharmaceutical sample requests is getting more complex and costly as the industry evolves and various channels grow. The ability to implement a platform that supports cost-effective program development and seamless multi-channel integration is critical in this competitive and regulated marketplace.

In this session you will learn:

  • How Telerx supports various sampling programs across multiple channels while integrating with existing infrastructure
  • How the Pega Cloud will help Telerx deploy new sampling solutions in a secure and timely fashion
  • How Telerx will achieve increased efficiencies and cost reductions within their sample request processing center


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