Presentation

PegaWORLD 2012 Presentation: BPM Brings Agility to State Farm's Back Office

  • PDF
  • 1.64 MB

Learn the key strategies that State Farm is deploying to transform its back office functionality to be more agile in a changing marketplace.

In this session you will learn:

  • How to deliver a single version of the truth to agents, policyholders and employees
  • What type of changes are needed to compete in a new environment
  • How quality, productivity and customer centricity are encapsulated in a single process

Tags

Related Resources

PegaWorld 2018 promo card

PegaWorld 2018

Registration is Now Open

Discover why 4,500 global leaders plan to join us next June in Las Vegas!

The Salesforce.com Alternative

Considering Salesforce.com?

Don’t fall for the hype. See why today’s leading enterprises choose Pega CRM.