White Paper

Next-Best-Action for Collections

  • PDF
  • 1.03 MB

Today for the major service providers in banking, credit card, insurance, healthcare, and telco, overall consumer debt balances continue to rise rapidly. This escalation is straining the effectiveness and capacity of older, legacy collections software.

This paper examines a new decision-based approach to collections, one which works to preserve and maintain the critical customer relationship. It also outlines the business benefits of the most significant new product to hit the collections market in greater than 10 years.


Tags

Related Resources

PegaWorld 2018 promo card

PegaWorld 2018

Registration is Now Open

Discover why 4,500 global leaders plan to join us next June in Las Vegas!

The Salesforce.com Alternative

Considering Salesforce.com?

Don’t fall for the hype. See why today’s leading enterprises choose Pega CRM.