Moving From Remediation to Prevention: Addressing Customer Insurance Needs With AI & IOT (Presentation)

Like most businesses today, insurance carriers are having to rethink their business models to become more customer-centric. Today, customers expect “Amazon-like” customer service with every interaction. How are insurers dealing with this new reality? Tom Harrington, Industry Principal from Pegasystems highlights how insurers are using AI and IoT to transform data into insights, deliver personalized service, anticipate customer needs, and improve engagement.


Related Resources

PegaWorld 2018 promo card

PegaWorld 2018

Registration is Now Open

Discover why 4,500 global leaders plan to join us next June in Las Vegas!

The Alternative


Don’t fall for the hype. See why today’s leading enterprises choose Pega CRM.