White Paper

Moments of Truth in Broadband and Telco Study

  • PDF
  • 1.75 MB

Our survey results reveal a major perception gap in the quality of customer service that broadband and telecommunications organizations think they provide compared to what customers are actually experiencing.


Tags

Related Resources

PegaWorld 2018 promo card

PegaWorld 2018

Registration is Now Open

Discover why 4,500 global leaders plan to join us next June in Las Vegas!

The Salesforce.com Alternative

Considering Salesforce.com?

Don’t fall for the hype. See why today’s leading enterprises choose Pega CRM.