Video

An Introduction to Intelligent Virtual Assistants

  • Video
  • 04:56
Join Matt Lake, Pega's Director of Multi-Channel Technology, for this video introduction to intelligent virtual assistants. In this discussion, Matt gives an introduction to the technology behind AI-powered chatbots, and also touches upon use cases, implementation challenges and best practices for effective intelligent virtual assistants.

Tags

Related Resources

PegaWorld 2018 promo card

PegaWorld 2018

Registration is Now Open

Discover why 4,500 global leaders plan to join us next June in Las Vegas!

The Salesforce.com Alternative

Considering Salesforce.com?

Don’t fall for the hype. See why today’s leading enterprises choose Pega CRM.