How to Create Seamless Chatbot Experiences in Pega

Chatbots are everywhere! See how you can use chatbots to provide self service to your customers and seamlessly transition your customer to an agent when necessary, delivering premium service. In this demo, we'll share an example of how to resolve a customer concern, using Facebook Messenger with Pega.


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Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.