Healthcare Summit 2016: Using Robotic Automation to Rapidly Improve your Operational Efficiency

Hear about Florida Blue’s multi-year journey using Pega Robotic Automation (formerly OpenSpan Robotic Automation) to discover, manage and automate work across all their operational areas. Speakers include:
  • Bill Richardson – Senior Director, Service Organization, Florida Blue
  • Chuck Miller – Director, Product Manager, Workforce Intelligence, Pegasystems


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