Healthcare Summit 2016: How to Achieve Bigger and Better Business Value Through Pega-Enabled Transformation

Pega is powerful technology, but to use its full power you must address your own business process management and organizational change management strategy to understand: (1) what you want to achieve, (2) what drives business value, (3) what is the core business to be enabled, and (4) what has to change to achieve value. Panelists will discuss how to do opportunity assessments, compare alternatives, and deliver value-based solutions that achieve the desired business value enabled by Pega. Includes panelists:

  • Laura Ciavola – Senior Vice President, Medicare and Retirement, Claim Operations, UnitedHealthcare
  • Matt Horton – Director of Operations, Medicare and Retirement, STARS and Support, UnitedHealthcare
  • Claude Snow – Senior Vice President and Chief Growth Officer, Optum Consulting
  • Ranga Valayaputhur – Associate Director, Optum Consulting


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