Gartner Critical Capabilities for BPM-Platform-Based Case Management Frameworks 2016
Pegasystems received the highest scores of 11 vendors included across all four use cases evaluated by Gartner. Pega’s highest scores overall were:
- 4.34 out of 5 for Investigative Case Management
- 4.31 out of 5 for Incident and Crisis Management
- 4.43 out of 5 for Service Delivery
- 4.37 out of 5 for Process through Decision
Download the report to understand how next generation Case Management can help your organization achieve its goals.