Empowering Business Owners (7.1)
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Pega applications should be architected and configured to address the list of requirements identified for business problems by business owners. In order for this to be done successfully, business owners need to provide and thoroughly understand their as-is state, and their preferred to-be-state. Then, in collaboration with Pega implementation staff, create applications that deliver process improvements and allow business owners to maintain and own the solutions that are created for them.
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