Customer Centricity with Pega Partner HCL: Vikram Duvvoori

  • Video

Watch this video and discover how Pega partners for customer centricity with HCL in Life Sciences featuring a powerful, thought leading video featuring Vikram Duvoori, EVP & Global Head, Enterprise Transformation Services.


HCL Thought Leadership: Reducing Fraud, Waste and Abuse in Healthcare Using Pega

As healthcare costs continue to escalate, the potential for fraud, waste and abuse continues to rise as well. HCL's deep domain expertise and Pega technical skills result in full service yet customized fraud, waste and abuse solution to meet each healthcare payer's needs.

Find out how HCL - together with Pega – can help stakeholders address the issues of emerging fraud, waste and abuse trends with new information technology and strategies.


HCL Thought Leadership:   Supporting Consumer-Centric Healthcare Services

The Healthcare Payer industry is going through a major paradigm shift as it moves towards a consumer-centric approach. The HCL Member Experience Management (MEM) solution suite – built on the Pega platform - provides health plans with the basis for exceptional customer experience, improved customer satisfaction, retention and profitability.

Find out how HCL - together with Pega – can help health plans offer a differentiated experience to their existing and prospective customers through a multi-channel approach.


About HCL

HCL Technologies is a leading global IT services company focusing on ‘transformational outsourcing’, innovation and value creation.  We offer an integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 31 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare.


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