CRM Transformation with CSAA Insurance Group
In this video, hear the latest insights from CSAA Insurance Group on how they were able to transform their CRM operation to laser focus on the needs of their customers. Hear how CSAA Insurance Group implemented Pega’s CRM insurance offering to transform their customer experience.
- Ongoing optimization
- Streamlined information flow
- Closer partnership between business and IT
- Improved profitability and growth.