CRM Evolved eBook
Inspired customers come from extraordinary customer engagement. Discover how Pega's CRM software helps you translate your customer leadership vision into practical, seamless and engaging execution for a Customer Evolved experience.
The four tenets for CRM Evolved are:
- Anticipate what’s right for customers
- Connect customers to the right people and systems
- Manage global complexity for simpler customer experiences
- Evolve as fast as your customers