Bust Through Your Work Silos
According to Boston Consulting Group, more than 35% of carriers rely on static digital channels to service policyholder needs. However, according to Mckinsey, insurers have the opportunity to automate more than 85% of their end-to-end customer journeys.
So how are you going bust through these silos and create the frictionless experiences your customer’s desire? Check out this brief video interview with Pega Insurance expert, Tom Harrington where he answers these questions and more.